Value stream mapping (also called value chain mapping) is a powerful tool to allow you to identify all the steps in your process and determine how much value, and how much waste (muda) it is adding to your product.

Looking at the ‘seven deadly wastes’ improves your capacity to deliver what your customer values and is prepared to pay for with less investment in things which the customer does not value. This allows you to trim price, increase margins or both!

The LeanSkills intensive will give you the skills to identify what really goes on and how much it is really costing.